one stop center scheme

Contents

  • Details
  • Benefits
  • Eligibility
  • Application Process
  • Documents Required
  • Frequently Asked Questions
  • Sources And References


Details

Objective

One Stop Centers (OSC) are designed to assist women who have experienced violence in both private and public settings, including the home, community, and workplace.
Women experiencing physical, sexual, emotional, psychological, and economic abuse will be supported and redressed, regardless of age, class, caste, education status, marital status, race, or culture. Women who have reached out or been referred to the OSC due to attempted sexual harassment, sexual assault, domestic violence, trafficking, honor-related crimes, acid attacks, or witch-hunting will be provided with specialized services.

The Scheme's goals are as follows:


  • Under one roof, provide integrated support and assistance to women affected by violence in both private and public spaces.
  • To provide immediate, emergency, and non-emergency access to a variety of services under one roof, including medical, legal, psychological, and counseling support, in order to combat all forms of violence against women


Target demographic

The OSC will assist all women, including girls under the age of 18, who have been victims of violence, regardless of caste, class, religion, region, sexual orientation, or marital status.




Benefits

Women under the age of 18-

If girls under the age of 18 are referred to the Center, they will be served in collaboration with authorities/institutions established under the Juvenile Justice (Care and Protection of Children) Act of 2000 and the Protection of Children from Sexual Offence Act of 2012.


The Center will provide referral services 24 hours a day, seven days a week.

Service Categories:

  • OSC will provide emergency response and rescue services to women who have been victims of violence. Links will be established with existing mechanisms such as the National Health Mission (NHM), 108 services, and police (PCR Van) so that women affected by violence can be rescued and referred to the nearest four medical facilities (public/private) or shelter home.
  • Medical assistance: Women who have been victims of violence will be referred to the nearest hospital for medical aid/examination, which will be carried out in accordance with the guidelines and protocols developed by the Ministry of Health and Family Welfare. An ambulance will be provided if necessary
  • Police assistance is provided in the form of facilitating/assisting in the filing of a First Information Report (FIR/NCR). A police officer to help with the process.
  • Counseling and psycho social support
  • Legal assistance/counselling
  • Shelter: The OSC will provide a temporary shelter facility for women who have been wronged. Swadhar Greh/Short Stay Homes (managed/affiliated with government/NGO) will be contacted for long-term shelter needs. Women who have been victims of violence, as well as their children (girls of all ages and boys up to the age of eight), can seek temporary shelter at the OSC for a maximum of five days. Any woman's admission to the temporary shelter would be at the discretion of the Center Administrator.
  • Video Conferencing Facility: The scheme includes a video conferencing facility to help with online police and court proceedings.

Eligibility

All women who have experienced physical, sexual, emotional, psychological, or economic abuse, regardless of age, class, caste, education level, marital status, race, or culture.


Application Process

A woman who has been harmed by violence can seek help from OSC in the following ways:
  • All by herself
  • Through any person, including any civic-minded citizen, public servant (as defined in Section 21 of the Indian Penal Code, 1860), relative, friend, NGO, volunteer, and so on,
  • Women Helpline is linked to police, ambulance, and other emergency response hotlines.

Documents Required

There are no documents required for the application.
You are permitted to bring your valid identification card.



Frequently Asked Questions


Q: What is a One Stop Centre (OSC)?
A: A One Stop Centre (OSC) is a centralized facility that provides integrated services to survivors of gender-based violence (GBV), including medical, legal, and psychosocial support.

Q: What types of services are typically provided at an OSC?
A: OSCs provide a range of services, which may include medical care, forensic examinations, counseling and psychosocial support, legal aid and representation, shelter and temporary accommodation, and referrals to other specialized services.

Q: Who can access services at an OSC?
A: OSCs are open to all survivors of GBV, regardless of age, gender, nationality, or any other status.

Q: How are OSCs funded?
A: OSCs may be funded by governments, international organizations, or NGOs. Funding may come from a variety of sources, including national budgets, grants, and donations.

Q: Where are OSCs located?
A: OSCs may be located in urban or rural areas, depending on the needs of the local community. They may be standalone facilities or integrated into existing health or social service centers.

Q: How are OSCs staffed?
A: OSCs are typically staffed by trained professionals from a range of disciplines, including medical personnel, social workers, counselors, lawyers, and security personnel. Staff may be employed directly by the OSC or seconded from other organizations.

Q: How can someone find an OSC?
A: OSCs may be listed on the websites of government agencies, NGOs, or international organizations. Survivors of GBV can also contact hotlines or support services in their area to get information on how to access OSCs.

Sources And References